Today started out in a great way, and it only got better as it went along! It started with me getting up and making homemade breakfast burritos and hashbrowns for the family, and I know that this has nothing to do with our successes, but it will come, I promise!! As we headed out to our first party of the day, Jen reminded me that this particular party is from a repeat customer. Now keep in mind, as I said in my last blog, Where’s The Time Going??,
we’ve only been in business 6 months! That’s a huge accomplishment in my opinion. I can’t even express in words how that makes me feel. Someone thought so highly of us, that they brought us back for their very next kid’s birthday party. Well me being me, I had to ask the client, why? Why would you bring us back after only a two months(we did her first party in February).
Her response humbled me. She could have said our price was competitive or that we have a really awesome trailer, which is all true :), but she didn’t. She said it was because of the way we interact the kids. She mentioned our customer service was phenomenal and then she told me that we have a customer for life. That’s when I knew that we had to be doing something right. Yes we provide entertainment for birthday parties, but more so, we are providing an experience that can be shared with friends and family. And to me, there’s nothing else that I’d rather be doing.